Breakfast Supervisor

Purpose of the role:

Assist in the running of the food and beverage outlets at Kilworth House Hotel and to deputise in the absence of the Restaurant Manager and Assistant Restaurant Manager as and when necessary.

Main Responsibilities:

To ensure an efficient and welcoming service to guests ensuring that service in the Restaurants, Bars and Lounge areas is prompt, friendly and attentive to guest needs.

To ensure the Restaurants, Bars and Front of House areas are kept clean and tidy and provide a welcoming environment to guests.

To maximise the financial potential of the Restaurants and Bars

To ensure that all mis-en-place is prepared correctly at the start of each shift.

To handle guest queries promptly and efficiently.

To have a thorough understanding and knowledge of the menu and correct serving of all dishes.

To lay up the restaurant and dining rooms to the correct standard.

To take orders for food and beverage.

To ensure there are accurate daily cash reconciliations and the correct procedures are followed for preparing bills, posting to accounts and banking.

To supervise staff and, in consultation with the Restaurant Manager, oversee training and staff development.

To work with the team and to help other departments so that a smooth efficient working environment is achieved.

To ensure that any maintenance issues are reported correctly and without delay

To understand and comply with all Health and Safety regulations, such as fire safety, COSHH, risk assessments and departmental Standards of Performance.

Other Responsibilities:

To carry out Duty Manager Shifts as per the rota

To maintain hygiene standards in areas of responsibility.

To run functions as required.

To ensure staff are in correct uniform.

To act as a main point of contact for any customer complaints when asked and to ensure the correct handling of the complaint

 

Financial Targets/Cost Awareness:

To ensure all transactions are billed and all monies received.

To ensure that all beverage transfers or wastage are recorded.

To ensure all bills for residents are checked and signed.

Training Responsibilities:

To attend training as requested by your Head of Department or Senior Manager

To support the Food and Beverage departmental and other departments training as required

Provide opportunities for personal and team development.

Emergency Responsibilities:

Duty Management coverage as required for the safety of all persons.

Fire Evacuation procedures. Statutory obligations in line with Company Policies.

PLEASE NOTE that this Job Description is not exhaustive and you may be required to carry out other reasonable duties as required.

Please submit your completed application form via email to lucie.cleaver@kilworthhouse.co.uk