Night Supervisor
Full time, 40 Hours, 5 days out of 7.
Responsible to: Nights Manager
Responsible for: Night Porters
Main Responsibilities:
To manage setting, clearing and cleaning of all conference rooms to agreed standard (moving furniture in and out of the room).
To manage setting of private dinners and weddings to agreed standard (moving furniture in and out of the room).
Ensure security of hotel is maintained throughout the night (completing walk rounds).
Cleanliness of hotel is of the highest standard at all times (general tidying, hovering, dusting etc).
Looking after delegates and all guests within our hotel.
Present a welcoming impression to all our guests.
Providing 24 hour room service (preparing food, delivering and clearing room service trays).
Providing 24 hour Reception Duties (checking in, out, assistance with luggage etc).
Ensuring wake-up calls and newspapers are delivered on time.
To recruit, train and develop departmental staff.
Assist the Night Manager in completing rota and monitoring timesheets.
Other Responsibilities:
To ensure all equipment within your section is maintained and in a clean working condition.
To report faulty equipment to Sous Chef / Head Chef.
To input into the compilation of and work within the agreed departmental budget.
To maintain hygiene standards in areas of responsibility.
Financial Targets/Cost Awareness:
To control and manage to an agreed budget.
To check departmental rotas in line with business
Training Responsibilities:
Recruit, select and train direct reports and maintain individual training records.
Support other departmental training as required.
Provide opportunities for personal and team development.
Emergency Responsibilities:
Fire evacuation procedures - statutory obligations in line with company policies
Other Responsibilities:
Interact with other members of Management Team and support where appropriate.
To act as a main point of contact for any customer complaints and ensure correct handling
PLEASE NOTE this Job Description is not exhaustive and you may be required to carry out other reasonable duties as required.
Please submit your completed application form via email to Lucie.Cleaver@Kilworthhouse.co.uk
