Lutterworth Road, North Kilworth, Leicestershire, East Midlands, LE17 6JE  +44 (0)1858 88 00 58
  • A winter wonderland at Kilworth House
P N A winter wonderland at Kilworth House view gallery | enlarge image

Careers at Kilworth House Hotel

If you share our insistence on excellence and our passion for exceeding customers' expectations, you could be just the person we are looking for. A number of opportunities exist across our business to help drive our aspiration to be a premier hotel within the Midlands. The roles are demanding yet highly rewarding, and you will be given every opportunity to develop your skills.

Benefits at Kilworth House Hotel are:

  • Competitive Salary Gratuity Scheme worth approximately £800 per year (full time)
  • 20 days holiday plus bank holidays
  • After 6 months' service an additional day off for your birthday (to be taken within 7 days of your birthday date)
  • Training and development
  • Staff accommodation if required (subject to availability)
  • Uniform provided
  • Discounts on accommodation, food and beverage and health and beauty
  • Subsidised or free social functions
  • Friendly working environment
  • Beautiful surroundings
  • Free car parking

Housekeeping Turndown Assistant

You will be delivering the hotel's bedroom turndown service including refreshing guest bathrooms.  Experience is desirable however training given.  You will need to be energetic and be able to work to a high standard.  Hours are approximately 4.00pm to 9.00pm, includes working weekends. Rate of pay starts at £7.00 per hour plus gratuities

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Room Attendant - Weekends only

You will be servicing guest bedrooms, cleaning public areas and helping in laundry. Experience is desirable. You will need to be energetic and be able to work to a high standard.  Rates of pay start at £7.00 per hour plus gratuities

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Assistant Restaurant Manager

The Assistant Restaurant Manager position is a full time role (40 hours per week, 5 days from 7) working within our Food and Beverage department. The job description for the post is below:

 

JOB DESCRIPTION

Job Title:     Assistant Restaurant Manager

Department:    Food and Beverage

Responsible to:  Restaurant Manager, Operations Manager 

Responsible for (key staff): All Food and Beverage staff


Purpose of the role
You will be responsible for managing the daily operations of our restaurants, including the selection, development and performance management of employees. In addition, you will oversee the inventory, optimise profits and ensure that guests are satisfied with their dining experience.


Main Responsibilities
To ensure an efficient and welcoming service to customers – ensuring that service in the Restaurants, Bars, Lounge and Private Dining areas is prompt, friendly and attentive to customer needs.
To ensure the Restaurants and FOH areas are kept clean and tidy and provide a welcoming environment to customers and guests.
To maximise the financial potential of the Restaurants and Bars – working in consultation with the Catering Manager and with other departments.
To ensure that all mis-en-place is prepared correctly at the start of each shift.
To handle guest queries promptly and efficiently.
To have a thorough understanding and knowledge of the menu and correct serving of all dishes.
To lay up the restaurant and dining rooms to the correct standard.
To take orders for food and beverage.
To investigate and resolve customer complaints
To Co-ordinate the work of Food and Beverage staff ensuring that they work effectively and following standards of performance

 


To report any issues to Management and take corrective action where necessary
To run weddings
To ensure maximum security in all areas under your control
To ensure that faults and defects are reported to Maintenance and actioned without delay
To ensure there are accurate daily cash reconciliations and the correct procedures are followed for preparing bills, posting to accounts and banking.
To supervise staff and, in consultation with the Catering Manager, oversee training and staff development.
To work with the team and to help other departments so that a smooth efficient working environment is achieved.
To understand and comply with all Health and Safety regulations, such as fire safety, COSHH, risk assessments and departmental Standards of Performance.


Other Responsibilities
To carry out Duty Manager Shifts if requested by Senior Management.
To maintain hygiene standards in areas of responsibility.
To run functions as required.
To ensure staff are in correct uniform.


Financial Targets / Cost Awareness
To ensure all transactions are billed and all monies received.
To control and manage to an agreed budget.
To ensure that all beverage transfers or wastage are recorded.
To ensure all bills for residents are checked and signed.


Training Responsibilities
To attend training as requested by your Head of Department or Senior Manager
To support other departmental training as required, where appropriate
Provide opportunities for personal and team development.


Emergency Responsibilities
Duty Management coverage as required for the safety of all persons.
Fire Evacuation procedures. Statutory obligations in line with Company Policies.

 

PLEASE NOTE that this job description is not exhaustive and you may be required to carry out other reasonable duties as required.

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Kitchen Porter - Casual

You will work as part of the Back of House team at Kilworth House Hotel and Theatre to achieve and maintain high standards of kitchen hygiene
         

MAIN RESPONSIBILITIES :
Operating dish washing machine
General deep cleaning of kitchen equipment
General tidying of the back of house area
Empty bins
Recycling
The putting away of deliveries
Cleaning of Kitchen changing rooms
Ensure staff room tidy and clean
Ensure all back of house areas are swept and mopped on a daily basis
Maintain hygiene standards in areas of responsibility
Any other duties associated with the Back of House Department that you are asked to undertake
To ensure that Health, safety and hygiene regulations enforced

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Food and Beverage Assistants - Casual hours

We require casual Food and Beverage Staff to work within our Orangery. Full training will be given although experience would be advantageous. Various shifts available

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Room Attendant

You will be servicing guest bedrooms and public areas, helping in our laundry and delivering our turn down service. Experience is desirable. You will need to be energetic and be able to work to a high standard.  Flexible hours are available. Rates of pay start at £7.00 per hour plus gratuities

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Demi Chef de Partie

We are looking for a full time Demi Chef de Partie to work within our Kitchen brigade, this is a full time position working split shifts

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Food and Beverage Assistant

The Food and Beverage department is looking for a Food and Beverage Assistant to provide our guests with outstanding customer service in all of the food and beverage outlets at Kilworth House.  Key responsibilities will include meeting and greeting customers, providing an efficient food service, keeping the restaurants and front of house areas clean and tidy, laying up the restaurant and dining rooms, maximising sales opprtunities through up selling, ensuring all charges are posted correctly and payments are received and maintaining Kilworth House Hotel and Theatre's health, safety and cleanliness standards.

The ideal candidate for this role will have previous experience in a similar role, be able to communicate effectively in English, be able to work well under pressure and have a friendly, flexible and professional nature

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Contact

Lucie Lloyd, Human Resources Officer
Lutterworth Road, North Kilworth, Leicestershire LE17 6JE

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Complimentary Wi-fi access
at Kilworth House

Wi-Fi Access is now available complimentary to all guests and visitors throughout the hotel and its grounds. Enjoy free internet access across all public rooms and bedrooms, hotel grounds and conference rooms. Whether you enjoy browsing the web with a coffee and newspaper
in one of our reception rooms, require internet on the go via your smartphone or a necessity for a business meeting, we have the
hotel and grounds covered.